Last updated: January 2025

360 apk Privacy Policy – How We Handle Your Personal Data

At 360 apk, protecting the privacy and personal data of our players across the Philippines is a core commitment, not an afterthought. This Privacy Policy explains exactly what information we collect when you use our platform, how that data is used, who it may be shared with, and what rights you have over your own information. We operate in accordance with applicable Philippine data protection laws and international best practices for online gaming platforms. Please read this policy carefully before registering an account or using any service on 360 apk. If you have questions about any part of this document, our support team is available to help.

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1. What Information We Collect

When you register and use 360 apk, we collect several categories of personal information necessary to provide you with a safe, compliant, and personalised gaming experience. Account information includes your full legal name, date of birth, email address, phone number, and a government-issued identification document required for age and identity verification under Philippine gaming regulations. This information is collected at registration and may be updated by you at any time through your account settings, or by contacting our support team. Providing accurate and complete registration details is a condition of using the platform, and any materially false information may result in account suspension.

In addition to account information, we collect device and browser data automatically when you access 360 apk through our website or Android APK application. This includes your IP address, device type, operating system version, browser type and version, screen resolution, and unique device identifiers. We also collect usage data such as pages visited, features accessed, session duration, in-app navigation patterns, and the time and date of your activity. For players transacting in Philippine Peso through our PHP wallet, we collect payment method details — such as digital wallet account references and transaction identifiers — necessary to process deposits and withdrawals securely. We do not store full payment card numbers or full e-wallet credentials on our servers.

Account & Identity Data

Full name, date of birth, email, phone number, government ID, and account credentials collected at registration and updated as needed.

Device & Browser Data

IP address, device type, OS version, browser details, and unique identifiers collected automatically upon platform access.

Philippine Peso Payment Data

PHP wallet references and transaction identifiers to process deposits and withdrawals. Full payment credentials are never stored on our servers.

Usage & Activity Data

Pages visited, features used, session duration, navigation patterns, and timestamps — used to improve your experience and ensure platform integrity.

2. Why We Use Your Data

360 apk uses your personal information for a defined set of purposes, all directly connected to delivering, securing, and improving our gaming platform for players in the Philippines. The primary purpose is account management — we use your registration data to create and maintain your player account, verify your identity and age, process PHP deposits and withdrawals, and communicate important account-related updates to you. Without this information, we would be unable to provide access to the platform in compliance with Philippine gaming regulations. We process this data on the legal basis of contractual necessity, meaning it is required to fulfil the agreement between you and 360 apk.

We also use your data to maintain platform security, detect and prevent fraud, money laundering, and other prohibited activities, and to comply with our legal obligations under Philippine law — including anti-money laundering (AML) reporting requirements. Usage and device data allow us to diagnose technical issues, optimise platform performance across mobile devices, and personalise your experience, such as surfacing relevant promotions or game categories you may enjoy. From time to time, we may use your contact details to send you service notifications, updates about our terms or privacy policy, and — where you have opted in — promotional communications about bonuses and new features. You may withdraw your consent to marketing communications at any time by contacting our support team.

3. Cookies and Tracking Technologies

360 apk uses cookies and similar tracking technologies to make our platform work correctly and to improve your experience every time you visit. Cookies are small text files placed on your device by your browser when you access our website or open the 360 apk Android APK on a compatible device. Essential cookies are strictly necessary for the platform to function — they keep you logged in during your session, remember your preferences, and ensure that security checks operate correctly. Without essential cookies, core platform features such as account login, wallet access, and game loading would not work properly.

In addition to essential cookies, we use analytics cookies to understand how players navigate our platform, which sections are most visited, and where technical friction may exist. This data is aggregated and does not personally identify individual users. We do not use third-party advertising cookies or sell browsing data to external advertising networks. You can manage your cookie preferences through your browser settings — most browsers allow you to block or delete cookies — but please be aware that disabling essential cookies will affect the functionality of your 360 apk account. For mobile app users, tracking preferences can also be managed through your device's application permission settings. We will always be transparent about the cookies we use and will seek appropriate consent where required under applicable Philippine law.

4. Data Storage, Retention, and Security

All personal data collected by 360 apk is stored on secure servers using industry-standard encryption protocols. We implement technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure. Access to personal data is restricted on a need-to-know basis — only authorised 360 apk personnel and contracted service providers who require access to perform their designated functions are permitted to handle your information. All staff with access to personal data are subject to confidentiality obligations and receive appropriate data handling training.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and operational obligations — including record-keeping requirements under Philippine gaming and financial regulations. When your data is no longer required for these purposes, we securely delete or anonymise it in accordance with our internal data retention schedule. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authorities in accordance with applicable law and without undue delay.

5. Sharing Your Data With Third Parties

360 apk does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with trusted third-party service providers who assist us in operating the platform — including payment processors who handle your PHP wallet transactions, identity verification service providers who help us confirm age and identity in compliance with Philippine regulations, and technology partners who support platform hosting and security monitoring. All such providers are contractually bound to use your data only for the specific purposes for which it is shared and to protect it with standards equivalent to our own.

We may also disclose your personal information to Philippine government authorities, regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where we are legally required to do so — for example, in connection with anti-money laundering investigations, fraud inquiries, or compliance audits. In such cases, we will disclose only the minimum information necessary to satisfy the legal obligation. If 360 apk undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to a successor entity; in that event, we will notify you and ensure that your data continues to be protected under equivalent standards. Outside of these defined circumstances, your data remains within 360 apk and is not shared with external parties.

6. Your Rights Over Your Personal Data

As a player on 360 apk, you have clear and enforceable rights over the personal data we hold about you. You have the right to access a copy of your personal information at any time by submitting a request to our support team — we will respond within the timeframe required by applicable Philippine law. If any information we hold about you is inaccurate or incomplete, you have the right to request correction, and we will update your records promptly upon verification. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and no overriding legal obligation requires us to retain it.

In addition, you have the right to object to certain types of processing — such as direct marketing communications — and we will honour such requests without penalty. Where we process your data based on your consent, you may withdraw that consent at any time, though this will not affect the lawfulness of processing that occurred before your withdrawal. If you believe that 360 apk has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant Philippine data protection authority. To exercise any of your rights, or to ask questions about how your data is handled, please reach out to our support team through our FAQ page. We are committed to responding to all data rights requests promptly and transparently.

Right to Access

Request a copy of all personal data we hold about your account at any time.

Right to Correction

Ask us to update any inaccurate or incomplete information in your profile.

Right to Deletion

Request removal of your data where retention is no longer legally required.

Right to Object

Opt out of direct marketing and certain types of data processing at any time.

Withdraw Consent

Revoke consent-based processing at any time without affecting past lawful activity.

Right to Complain

Lodge a complaint with the relevant Philippine data protection authority if needed.

7. Protection of Minors and Policy Updates

360 apk strictly prohibits the use of our platform by individuals under the age of twenty-one (21), in accordance with Philippine gaming laws and our commitment to responsible gaming. We do not knowingly collect, store, or process personal data belonging to minors. During registration, all users are required to confirm their age and to provide verifiable identity documentation for account activation. If we become aware that a minor has created an account or provided personal data without appropriate consent, we will immediately suspend the account, delete the data in question, and take appropriate action in accordance with our legal obligations. Parents and guardians who believe a minor may have accessed our platform are encouraged to contact our support team immediately.

This Privacy Policy may be updated from time to time to reflect changes in our services, applicable Philippine regulations, or evolving privacy best practices. When material changes are made, we will notify registered users through their registered contact details and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically so you remain informed about how 360 apk protects your personal information. Your continued use of the platform after any policy update constitutes acceptance of the revised terms. If you disagree with any change to this policy, you may request account closure by contacting our support team, and we will process your request in accordance with our account closure procedures. Staying informed is the best way to ensure you are comfortable with how your data is handled on 360 apk.

Questions About Your Privacy? Let's Clear Things Up.

If you have questions about how 360 apk collects, uses, or protects your personal data — or if you want to exercise any of your data rights — our support team is available around the clock to assist you. You can also find answers to common questions in our FAQ section, which covers account security, data handling, and responsible gaming tools. We are committed to keeping your information safe and to being fully transparent with every player in the Philippines who trusts us with their data.